EE app and website

PAYG and pay monthly on same account

Recently joined EE with 2 payg sims for tablets and we decided to add 3 pay monthly sims as well. I’ve tried to add my pay monthly to my EE account and it won’t let me has anyone else has this problem… speaking to an agent I have to create a new acco...

How do i get into manage my device

Complaint regarding app

I lodged a complaint yesterday regarding me unable to manage my account in any way app or online which is in my opinion a failure on Ee part I am paperless billing and after complaining I expected to receive by email my complaint registered To make i...

Can't login to my account on website or App

For several months I have been unable to access my account on the website or app.  In store staff couldn't assist.  Get a message saying having trouble connecting and to try again later.  As I say this has been going on for months.  

Phone bill w

Hi can you help my 2 elderly parents have sim only and have both received a text I’m sure I did ring up to change there plan is there anyway you can check this for me please 

Website still not working.

Help desk says it is the problem of the connected device not something at their end.So just so you all know. If you can't connect to EE, it's your own fault and not EE's.The ultimate PASS THE BUCK.Doesn't stop them taking your money though.

I have tried to look at adding broadband and tv to my account every night this week and get this message repeatedly. Doesn’t look like EE want the business.

Moving to a new Phone

I moved to a mew phone yesterday, by transferring all my apps and data.This appears to be a bad mistake for the EE App. To use it I need to uninstall it and reinstall it each time, otherwise second time you attempt to access it, you get welcome to EE...

Accessing Account Online

I have tried logging on to my EE account every day for about a week now to get my bill but when I eventually get logged in and click Bills and Payments it doesn't go anywhere. Any ideas how to get to see my bill?