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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 602909 Views
  • 0 replies
  • 12 Helpful

Mybill

Hi ,I don't know why my ee online account doesn't show my bill history? Could anyone help about it? Please 

Shaun150 by • Visitor
  • 1179 Views
  • 7 replies
  • 1 Helpful

Good as new upgrade

Hello,I’ve been with EE for 5 years now and I’m due an upgrade on my phone contract. I’ve always upgraded to a good as new iPhone as the contracts work out cheaper, however when I’ve browsed through the available phones there are no good as new iPhon...

EE app has not been working for 3 months

I have not been able to use the app for almost 3 months now and I need the app top gift data to my family members. I have contacted EE for this and they said they would look into it but it still has not been resolved and they said I should call when ...

Arin3 by • Explorer
  • 530 Views
  • 2 replies
  • 2 Helpful

Resolved! Phone account disappeared

My mobile phone account has disappeared from my app. My broadband app is still there, but there’s nothing to do with my mobile account. It was on there previously. When I go to the section to link a phone account and go through the process it says “t...

Nicko79 by • Explorer
  • 825 Views
  • 4 replies
  • 2 Helpful

Upgrades

I have been with EE for about 8 year with 4No phones and I'm due my next upgrade but I'm shocked at how expensive EE have become against their competitors. Shocking service will be leaving

Email Unavailable

In the company I work for, the domain has changed, and I no longer have access to my EE account to download an invoice, as I am required to enter a code that they want to send to an outdated email address. What should I do?

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