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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596487 Views
  • 0 replies
  • 12 Helpful

Unable to upgrade due to app and web issues

I'm interesting to change my sim plan but I'm unable to see the plans on the web page and the app. This problem is happening the last four days . when I'm calling to 150 I have to wait for 45 minutes in order to speak with somebody. I have also send ...

YiannisKyr by Valued Contributor
  • 663 Views
  • 6 replies
  • 2 Helpful

Problem logging in to my account

I keep getting an error message when I try to log in to my account both on the app and via the website. Once logged in I can’t view my account home page as there’s just an error message saying ‘sorry there seems to be a problem..’. I can view my prof...

'Login to buy' not working

I'm logged into ee.co.uk and browsing SIMO deals. When I find one, there's a link below the option titled "log in for saving".Hovering over the button suggests I'm going to be directed to https://ee.co.uk/shop/mobile/add-sim-only-dealsHowever, I'm th...

RichardFR by Investigator
  • 1566 Views
  • 6 replies
  • 1 Helpful

Resolved! Tech support

hi everyone. Is there any way to contact EE by email? I see only options for calling or texting but seems like I can’t find support by email. Thank you.

Cydeo by Explorer
  • 454 Views
  • 1 replies
  • 2 Helpful

Unable to Access EE Account - Need Assistance

Hello everyone,I’ve been a loyal EE customer for over 4 years, but I’ve been facing an issue with logging into my account for the past three months. Every time I try, I receive the message, "We can’t load this right now."I’ve contacted support, but u...

Screenshot 2024-10-22 094433.png
brijinc by Investigator
  • 875 Views
  • 8 replies
  • 0 Helpful