Change of address

[Craig246]

I've changed address but can't change online as service is constantly down. Can I change address in the shop. Thanks, Craig 

[Linzi_H · Accepted solution]

Hi @Craig246 

Welcome to the Community.

I'm sorry to hear that you're having some issues changing your address online. 
Is this for a mobile phone account you have with us?
Have you followed the steps on our help page Edit my personal details?

If you're still no further forward after trying this, you're welcome to call our team directly and they'll be able to help further.

Linzi