Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I am facing a trouble with my EE account for a long time
Thank just want to read my bills why is it so difficult to access?
I've had to create a new account, I cannot logon to my real account as I have no access to my old email address and do not have the password. How can I get access? I have my phone here but cannot register it to a new account as it is already register...
I know every phone call is recorder....I need a copy of 1 of my calls pls it's very importantThanks
Super-infuriating! I was placing an order for three products - I had one new sim in my basket and was just about to upgrade two existing plans. Now the site and the app are down and the sale ends today - only 40 mins until midnight - the end of the...
Hi, I'm trying to register my mobile on the EE app. I get to the verify email stage, and it says a link will be sent to my email to use within 30 minutes, but there is nothing in my inbox or junk. My email address is definitely correct. I'm stuck and...
My contract ends on the 25th of Feb 2024, 150 tell me I can upgrade anytime but the app says that I can’t upgrade now. Anybody experienced this?
