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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 605979 Views
  • 0 replies
  • 12 Helpful

no access to online bills

Months now and we still cannot access our bills either online or via the app. We are a small corporate with 10 handsets.Hopeless - hours now waiting to speak to someone who can sends us a link so we can see our bills. How can such a big tech company ...

Nick228 by Visitor
  • 455 Views
  • 1 replies
  • 1 Helpful

I can't login to my phone app

Hello,I'm having trouble logging into my the EE app. I have to enter a passcode sent to my email, which I can do, and then a passcode sent to my phone number, but that passcode never comes through. My face ID has stopped working, so I can't access it...

Link broadband to app

Trying to link new broadband to app. Followed instructions up until was asked to call 150. Did this and when through the normal questions and was told to expect an email with a link. That was 2 days ago still nothing. Anyone have a work around or do ...

Stumpyk by Contributor
  • 1420 Views
  • 12 replies
  • 6 Helpful

Resolved! HELP option on the app

Anyone else having trouble loading the help option on the app? I want to message with a guide not on the telephone and I can’t find another way to do this.