EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589293 Views
  • 0 replies
  • 12 Helpful

merging two accounts

2 mobiles on one account with the email address ending gmail.compurchased broadband in a shop - they couldn't do it under the gmail.com account so in order to complete the purchase they used the same address but with googlemail.com at the end.downloa...

EE app

The EE app is not working and I can not see whens the next date of payment for my monthly pay plan is .

Resolved! Eee

How to see the bill in Eee apps 

Mihraan by Visitor
  • 381 Views
  • 1 replies
  • 1 Helpful

Resolved! EE app not working on iPhone 14. Im a new customer

Hello I have downloaded the app & it works the first time but on logging back in I just get a screen that says we need to access your device. The screen never moved on from this prompt & the only option is to delete the app & start again but with sam...

Nick19D by Investigator
  • 1153 Views
  • 13 replies
  • 2 Helpful

Just the WORST app and website.

I thought this was a PHONE and INTERNET company...!They have the worst most glitchy app, and the website feels like trying to load a photo of a cat in 1993.In 2024, 'clearing the cache' etc etc should not be the way to make a basic-as website functio...

oakers13 by Explorer
  • 493 Views
  • 3 replies
  • 2 Helpful

EE account unavailable

I’m having trouble being able to access my account both on the EE app and the website, both saying the information is not available or can’t be loaded? i am unable to make any changes to my account or check my bills etc. has anyone experienced this? ...

New to EE Broadband - Login and OTP issues

I've just "transferred" from BT to EE for Broadband, etc. Not the same problem that you have but similar. Trying to set up the EE app on my mobile phone and to apply the change I have to provide a code delivered from EE via SMS.  Setting up the same ...

grantp1 by Investigator
  • 1339 Views
  • 10 replies
  • 2 Helpful