Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
the app today seems to take forever to load (about 5 minutes) then a popup says "it seems like you have lost signal" but i can log in via a web browser on the same mobile signal without a problem so its obviously the app which is at fault.i've cleare...
I'm getting the following error whenever I try and view Bills & Payments in the mobile app (android):Sorry, something's gone wrong.I've tried reinstalling the app which didn't make any difference.This only affects the app, I can view my bills and pay...
The bills page and app are currently not accessible.. this isn't the first time this has happened. Get this fixed please as its very annoying.
I have an email saying my bill's ready to view, but the link doesn't work, and after a month (and many phonecalls) my old and new broadband accounts still haven't been merged so I can't see my broadband bills on the app or website. So disappointed ...
Help!!!!! My ee app is constantly crashing now. I have a SG22 ultra.The app let's me in but when I goto share data it hangs and crashes. Very very glitchy and sticky when Trying to open it ? ? ?
Why is my account and my SIM numbers connected to an email account that doesn't belong to me? When I use my email address to login, it's prompt my SIM number linked another email address and I can't changed it, that's make me feel confused.
Does anyone have trouble seeing the bill? I can’t see it neither on the app nor the website.
Why can't I view my bill? Ever since the price change I am unable to view my bill, I have always checked it on my app but all it keeps saying is can't load this information just yet. And says it's there problem. Can someone tell me how to view my bil...
