EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588948 Views
  • 0 replies
  • 12 Helpful

Why wont the shop load?

Everything I try and look for a new phone, it keeps redirecting me and saying, we're just working in a few things, what is this, been like it for days.

Avantiel by Explorer
  • 382 Views
  • 2 replies
  • 0 Helpful

Can’t access my account

Why can’t I access my account through the app or the website? Everytime I try I get an error message and can’t go any further? I can’t view any of my details? When contacting EE they are saying it’s fine their end and that there isn’t anything on my ...

Issues with Website, loggin in - Small business

Hey there, My phone got stolen recently and I've been planning to go to an EE store to get a new sim card. I was hoping to be able to log in to my Business account but every time I login, it keeps taking me back to personal. I attempted to hit small ...

website error for broadband when logged in

if logged in i cannot access the broadband section it shows technical error this has been going on for months i have called and logged a complaint it is still in error state if i am not logged in i can see deals fine, is this sitewide  for everyone d...

Mattu by Established Contributor
  • 682 Views
  • 6 replies
  • 3 Helpful