EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Data sharing

Haven't been able to access Data sharing for a month. Keep coming up with "sorry we are fixing the issue" any idea when the issue will be resolved?

Random number added to my account

Hi all, I reported my phone as lost on Friday. Just checked the EE app and a random number has been added to my account. Has anyone else had this problem? Should I be concerned?

EE app not working

Just updated EE app on my Android phone.Now it doesn't work. Stuck in a loop, I enter my email address and pwd on the login screen, get a couple of spinning balls, and back to the login screen. I know the details I am entering are correct.No error co...

Internet rubbish keeps going off.

How do i look at the second phone number usage on the eepage

Resolved! The "We couldn't log you in but you can still buy or upgrade" issue

Hello, I liked one of Black Friday deals for smartwatches and I wanted to go for it, however the website prevents me from doing so.Anytime I try, the website allows me to log in without issues, but as soon as I head to the chosen offer, the website s...

Resolved! Data gifting?

How are we supposed to GIFT DATA to our family if we can’t use the app for a week ?

Error in ordering online!!!

I'm due for an upgrade, but when I tried to make an order online it gives an error ''We're currently experiencing technical issues which means we can't complete your order online right now.'' I tried to order different product and it give me the same...

Iinking products on EE app

I moved accounts from BT in September with new mobile accounts being set up first. Downloaded the app, as recommended, and managed the bills and things there. Then all the other stuff moved to EE, broadband and TV, and when I try to link a product I'...

User agreement on LG tv

When trying to agree to terms and conditions on tv it is saying a server error has occurred while downloading the User agreements. I have been trying to do this now for two days, please help!!!!