Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can’t see my account or plans, what’s happened?
Every month the same thing, I wait for far too long for pages to load on the website, the app on my phone rarely accepts my card details (even though they are saved). Navigating the website is a lot more difficult than it should be, **bleep** I just...
I have recently been swapped over from BTtv and broadband to EE. This has now appeared on my Android EE app. The problem is that my two EE mobile phone plans and details have disappeared from the app and I can't see them anymore. Should EEtv Broadban...
Hi, trying to pay bill via app, bank sends money but message on EE app pops up saying payment failed?!?! Any ideas? Have been trying to pay for a few days same message every time!?
My ee app is not working I'm not able login to my account through the website I spoke with ee many times and still not sorted Have anyone manage to sort this out somehow ??
I don’t know why EE company takes more than 1 month to fix the app problem, so before when I want to top up my eSIM card it was very easy and it takes a seconds but now when suddenly my data finished in midnight I have to wait until the morning to go...
Hi guys sorry for the question looking to upgrade from my 14 pro max to the 15 pro max it says they offer up to £336 will that money if I did get offered it go to my bank or just my ee account please
