Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've been trying to upgrade my phone but everytime I try to upgrade online or on the app it does nothing ! Anyone else having this issue if I'm a none client it let's me but as soon as I log in it gives me nothing, anyone else got this issue ?
EE website and App login. Absolutely rubbish. Been constantly intouch with EE only to be told wait between 5 minutes and 7 days still not able to login. How the he'll are we supposed to see our bills, usage Invoices etc. Enough is enough now sick of ...
When I log in to the app, I can not get a menu to come up. I can't manage my account.
I have been trying to get a sim-only deal as a new customer. I signed up for an account however, when I click on shop to purchase a sim only deal I get redirected to the following page. I have tried to purchase a sim-only deal without signing up fo...
I have had to set up a new email to see my new EE Broadband.. this required deleting existing EE app and starting a new one...however I cannot now see my phones ?? It will not let me link to new app says existing application exists...This is gettin...
There is no option Bills & Payments? Where is it exactly?! I've searched a lot and there's no clear answer to this. It's a bit inconvenient. Please make more clear guide to remove payment and catd details.
Why can’t I seee my bill online or pay
EE APP dont work properly, keeps saying cant connect to the servers and can't load your details but can still see my bill and account etc....but i can't upgrade my phone or add say a games console to my plan, spoke to EE on the phone and they couldn'...
