Adding phone

[LivKaratas99]

 

 everytime I try to add my Mobile to my account so I can keep on top of billing etc it doesn’t let me and says there’s an error how do I do it can someone help me please do I need to call ? 

[Leanne_T]

Hi there @LivKaratas99 

Thanks for coming back to the community.

Are you adding the number to an existing pay as you go or pay monthly EE account?

Have you recently transferred a number from another network to the EE Pay as you go SIM card? 

Speak soon 🙂

Leanne.