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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I haven't used MY EE account for a while and I can't receive or make calls, nor am I able to call 150. Please help.
Hi, I need my phone number changed on the EE app since my old number is still on there. I called 150 twice and both times they had said that it would be done and changed however it hasn’t changed as it’s still on the old number. I changed my personal...
this message is a lie. Once this bloody two factor authentication is activated it cannot be removed. Don’t phone you are wasting your time. EE now tell lies by text. Bloody awful customer service @members
Am having trouble logging in to the,,it’s a load of rubbish.av bin in ee shop and couldn’t help me gave me phone number to call,I have done so and still cannot access my app .when I was with sky ther app was so simple to access.I wish I never left
Passei da Giffgaff para essa operadora, fiz um plano, paguei por ele, o chip chegou e não existe no aplicativo um local para se explicar como fazer isso. Estou sem GIFFGAFF e sem EE. O que eu faço agora. Me expliquem, tem que ser mais fácil pra gente...
Trying to upgrade my contract and evey time it gets to the payment step it says "unavailable at this time". This has happened on both the browser and the app.
When I try to access the broadband tab on the EE app it just says order pending and the the plan details will appear once you are all set up at home.It didn't say this last week and I need to access that part of the app to stop the WiFi from blocking...
I have had an EE Mobile account for years - and recently moved from BT to you for fibre and landline. I cannot however link the 2 accounts together on the app, despite being urged to do so every time I use the EE app. The existing account with mobil...
I had a issue with my phone and the team I needed was shut at 6:30pm.I was on the EE Guide live chat for over 90 MINUTES and I get disconnected from that chat, I then join a second chat and no one is answering despite them shutting at 10:30pm my wait...
