Cant upgrade due to error

[Emmataff]

Clicking option to upgrade and get a message saying they are making some changes. Anyone had this before? I want to upgrade but may go to 02 if I can't do this online

[Leanne_T]

Morning @Emmataff 

Welcome to the community. 

How long have you had this error message showing? 

Could you try logging into your EE account using a different web browser, do you get the same message? 

Thanks 🙂

Leanne.