account log in problems

[touler]

Every time I try to log in to my EE account I get the following message : 

We're unable to retrieve your account details right now.

I am told to log out and try again later. Same message appears!

[Leanne_T]

Hi there @touler 

Thanks for coming to the community. 

Are you logging into the EE app or EE account online? 

Do you have a mobile or home broadband account? Also, have you recently joined EE? 

Thanks 🙂

Leanne.