ee app not working

[wakka80]

app doesn't seem to be working on the app or website 

[Leanne_T]

Thanks for coming back to us @xrachelxb86 

Have you tried clearing cookies and cache and opening another web browser? 

If this has been tried and you still get the same message, please give us a call and the team will get the EE account looked into to see what could be causing this message, and help you with the upgrade. 

Leanne.

[Leanne_T]

Hi @Craigturnbull34 

Thanks for the quick reply 🙂

Have you tried deleting and re-installing the app? 

Leanne.

[Craigturnbull34]

Yeah I've tried that. Tried updating the software on my phone. Clearing the
cache etc

[Leanne_T]

Thanks very much @Craigturnbull34 

It sounds like you have tried everything you can and we will need to get the app looked into for you. 

Please call us on 150 and the team will be happy to help 🙂

Leanne.

[xrachelxb86]

Same I did all of this also

Sent from my iPhone

[Leanne_T]

Thanks @xrachelxb86 

Please call us on 150 and the team will get the account looked into for you. 

Leanne.