Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi,After ordering a new set of headphones through my contract and several issues later, my EE app is STILL showing Account Closed.Called accounts, they messed around, said it was fixed.. it was not.Called Tech, they “fixed” the issues the person abov...
I am unable to delete basket there are no icons giving option to delete. When I click edit it goes to the salary page again no icon to delete have phoned EE and they say use the icons but there are not any icons Any help would be appreciated. Have a...
Just looking for three sim data unlimited. For last three days this website keeps taking me from one link to another asking customer to create account ,verify then create nickname and more. Finally ended up here . What a joke. No I won't be buying ...
I have blocked dating websites from my EE app. will this also work for apps?
The app is saying I am already linked to an account when I have only just registered (when I ask it to show links, as instructed). Very confusing?
Having just joined EE business for their superb coverage i'm disappointed to see and hear that they are having technical issues which have been outstanding for weeks now on their EE App. I'm trying without success to link my EE app with my mobile pho...
I am having this same issue, ALL of the contract deals that are available for me to upgrade to show different prices once you click on them; Surely this is not allowed? I would like for this to be sorted WITHOUT trying to get me to call or text EE. ...
I've just moved from BT to EE and was given a PAC code to keep my own mobile no. However, my EE account lists the new mobile no they assigned temporarily as my contact and I can't edit that. Calling 150 is a waste of time because there is no menu cho...
I have been trying to place an order for accessories on my mobile account for a few weeks and keep getting a 'somethings gone wrong' error message. I rang EE to be told there is a problem and to try again tomorrow and if unsuccessful ring back. The...
