EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 12569 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 26021 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 547177 Views
  • 0 replies
  • 12 Helpful

My EE

Is anyone else struggling with getting their account up on the app? I

EE app

can anyone help me I was having an issue with the app so I removed it and then redownloaded but now when I put my email it won't let me press the next button so I can put my password in but let sign in just fine on my iPad 

UkzVortex98 by Established Contributor
  • 591 Views
  • 9 replies
  • 0 Helpful

Help no-one from EE will respond to me on phone or text

I have recently transferred my broadband and sim only family phones from BT to EE.   The broadband and phones are working fine, but on my account only the broadband shows up as something I have (also the charge is only for broadband, no mention of th...

chris614 by Investigator
  • 1318 Views
  • 9 replies
  • 1 Helpful