Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can log in on the web but cannot look at anything else
had an , old account from ee for mobile phone years ago , and now been changed over to ee from bt after 15 years with bt , but when log in to my account as use , same email , to link my services asks me to confirm the add of services by m...
I got my sim and set up my account last year when I moved to the UK for a working holiday. The account is under an email and password that I set up, and I was using the same number the entire time. I noticed that when I went into the EE app, the acco...
Hi,After upgrading to a Pixel 7a (7 Pro no longer available ), I received another message from 150, regarding change of delivery address changed as requested. If I hadn't I should contact EE immediately. Well, I made no such request. Now I'm concern...
Hello. I know that this has been asked before, but I cannot find an answer that works. First of all, I have uninstalled and reinstalled the EE app (for iPhone) and I have the latest version. I would like to gift data to my wife. (a) We both have an '...
How long will the website be down for ?? Im trying to look at possibly getting a contract but ut keeps saying just making some changes
Hi, I have this exact problem. Have you resolved the issue, if so how did you do it because I’m unsure what to do
After putting in username and password the apps return to the start and you have start all over again and again
Mia @Ruby
