Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been trying for weeks to see my phone bill on app I’ve called and been told it would change but it hasn’t what do I do
Hello I am also having the same problem at the moment how to I fix it
I changed my email address and can no longer see my mobile product in my account. When trying to link the mobile product it says I cannot as it's already linked to another account.
Open EE App > shop > add another SIM > SIM Only > Select Plan > then journey is lostThis happens many times then I contacted customer support and ordered new SIM
Can see table account and mobile account too
How delete credit card???
Since yesterday I’ve been getting this error code when I open the app and I can’t access anything. I’m on an Apple device and I’ve tried reinstalling the app.
On the website I can’t view my bill. It just gives me a page the says “Manage Numbers”.
I can't find the links on the app to set up my direct debit, iv got the money but have to keep going online and missing the payment cause I can't get the direct debit set up
Since joining EE I have never been able to view my bills through my app. Originally, I was told there was a delay and in linking accounts and I should wait until the 24th February. When that date passed I called again and was told that they would pu...
