Why can’t I gift data?

[David · Accepted solution]

Hi @Mags32 

Welcome to the EE Community,

MyEE is currently down for maintenance please try again in the morning.

Thanks,

David

[Lord_Romer]

Shame we’re not informed of any maintenance until we try to access our information.

[WS5]

How long will it be down, I really need to share data as I’m away abroad and need sat nav! Can you help?

[David]

Hi @WS5 

Welcome to the EE Community,

I am just a customer like yourself sometimes the maintenance ain't for very long and other times it can last all night all I can advise is to keep trying.

Thanks,

David

[Christina51]

I can’t gift data on this new app set up. 

[Christopher_G]

What happens when you try to gift the data, @Christina51?

Chris

[Suki112]

I have the same problem have you found a solution?

[Christopher_G]

What happens when you're trying to gift the data, @Suki112?

Have you tried through both the app and My EE desktop website?

Chris

[AndyKart]

This service has been down for a week now which is totally unacceptable. Come on EE and get it fixed