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Unable to link sim to my account

TES86
Visitor

‎13-05-2025 06:38 AM - last edited on ‎13-05-2025 04:55 PM by

I’m having the same issue with my pay monthly sim, I’ve submitted my information and it’s telling me it’s wrong when I know it isn’t 

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2 REPLIES 2
Katie_B
EE Community Support Team

‎13-05-2025 08:47 AM

Hi @TES86. 

If you continue to get this error please give us a call. 

A member of our customer care team will be able to help further. 

Katie

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XRaySpeX
EE Community Star
EE Community Star

‎13-05-2025 04:42 PM

@TES86 : What is the issue? What are you trying to do?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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