Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Trying to upgrade, I'm eligible to do so but I keep end up with a page saying "SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE "This is on both chrome and edge... also on my EE app, I have reload the app and cleared catche on all without ...
Hello, i have this problem. I try login on app few Times, and all time the same
I logged in before, i could choose which account i could look at, My personal phone or my work phone. I cannot find my persona phone information. I have the work one, but want to upgrade the personal phone and information gone.HELP
Am I being overly critical or is the EE website literally the worst on the web. Its clunky, very slow and crashes repeatedly.....
I'm seeing this too, 21 months after the last post here. Has this never been fixed?
Hi I am a small business user . i can log on to my account but it keeps saying, sorry we cant retrieve you details right now. I,ve rang technical and was told its an ongoing problem some users face and maybe it'll be fixed within a week or maybe two ...
The ee app has never been the best but since I upgraded it yesterday I can’t see anything on the dashboard. I have no idea how much data I have left on my mobile WiFi device nor can I top it up. The message that appears says it’s not my fault and the...
Hello again. We've put all the details of your new EE mobile plan in one place so you can see exactly what you are getting. Have a look now at https://myaccount.ee.co.uk/view-my-planUpon clicking and entering details the error is
