Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589799 Views
  • 0 replies
  • 12 Helpful

App issues

The App is horrendous. I wanted to add a PS5 to my account so went through the process and paid £20 upfront. The order never went through. I thought I must have made a mistake so went through the process again and, again the ordernever went through. ...

Awful website EE

The EE website is truly one of the worst I've ever visited for a so called technology company. I'm trying to buy a new SIM only card through my business acccount and it keeps loggoing me out. Then there are blanks shop pages. Its slow.Its not suffici...

Is MyEE actually being updated or is it not working?

I’ve tried logging into my account a couple of times over the last few months, both via the app and website, and I get a message saying the app/myee is being improved/updated so I can’t access it right now.Has this been going on for a while? Any idea...

Debs18 by • Investigator
  • 714 Views
  • 2 replies
  • 2 Helpful

EE INSURANCE TEAM NOT RESPONDING

Dear EE Insurance Team,   My name is Sai *********i, and I am writing to follow up on my insurance claim regarding my lost mobile device. Below are my details for your reference:   Personal Details:   Name: Sai ***********   Mobile Number: **********...

Resolved! Complaints

Hi there,Does anyone know how I can formally complain to EE?Some of the call handlers are incredibly unprofessional. One in particular made a major error while processing the change of ownership of my account. I can't quite believe that due to his mi...

What are EE so crap

Just sooo poor , I have 6!!! Yes 6 contract phones and broadband , can’t log in , dog**bleep** . Been a customer for over 20’years from the orange days . Safe to say I’ll be leaving next year and taking all my business elsewhere 

Top Helpful authors
More