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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 602914 Views
  • 0 replies
  • 12 Helpful

Mobile Phone Unlinked from my account

I have logged into my EE account to find that my mobile phone and iPad have been unlinked from my account and for some reason I can't relink them as I'm not receiving the verification code via my mobile phone number.

vreille by Explorer
  • 545 Views
  • 3 replies
  • 0 Helpful

Cannot link my sim phone number to account

Having activated sim yesterday and number port completed earlier today   I am still unable to link number (by choosing link device) to my account. It seems stuck in a loop where I keep clicking mobile sim as my device but then it does nothing and sho...

ee

hi my name is yogesh my phn number is ************* my EE app is not logging in can you please resolve this issue [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Upgrade page won’t load

Why can’t I access the upgrade page online or in the app I’ve cleared cookies but still won’t work it’s been like this for two weeks now just want to upgrade my phone

My EE web - slow / non responsive

Anyone else getting a { "code" : 500", "message" : "GatewayTimeout" ? The  my EE website/dashboard is really really slow/non responsive; have tried the, clear cache & cookies, routine!

354- by Star Contributor
  • 609 Views
  • 5 replies
  • 0 Helpful

Can't change password

Upon logging in I was asked to change my password, but when I try, I'm only halfway through typing my new password when the page refreshes and shows a message "Your password has been changed". Great, but that's not the password I chose because I wasn...

Resolved! Bills and Payments not working

Since the recent update to the android app I am not able to see anything but an error message when trying to check Bills & payments, both in the app and online web browser.Is there a fix available please.