EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 29168 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 578022 Views
  • 0 replies
  • 12 Helpful

Resolved! EE SIM card

I had an iPhone 13 Pro Max contract with EE. The contract ended but was due for an early upgrade. I then switched to Sim only contract & kept the same sim. I then upgraded to the iPhone 15 Plus I took the sim out & into the new phone. I am now having...

Missmiaar by Investigator
  • 649 Views
  • 7 replies
  • 1 Helpful

Live chat

So in the middle of trying to sort out my bill I’ve paid and not updated. Then they do maintenance on the app so I can’t access the information. Nice EE

Duane04 by Explorer
  • 420 Views
  • 1 replies
  • 0 Helpful

No data use shown

Hi, I’ve noticed that for this current month that the app and website aren’t showing how much data has been used for any of the phones on my account (4 in total) apparently nothing has been used. If data is gifted it shows the new amounts but it does...

NHRAfan by Explorer
  • 450 Views
  • 3 replies
  • 0 Helpful