EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589556 Views
  • 0 replies
  • 12 Helpful

Unable to view parts of the EE site

Hi, When i try to browse the gaming section of the EE site while logged in i get the following messageApplication error: a client-side exception has occurred (see the browser console for more information).Tries on several browsers and devices. Any id...

I need to understand the reason

Please i would want an explanation to this and way forward because this was the reason why i changed provider in the first place… may I know the kind package I'm on ?I need to way forward because what I was told is different from what I’m experiencin...

Bimmzz01 by Explorer
  • 357 Views
  • 1 replies
  • 1 Helpful

Re: I want to add my existing number to my account

I have tried this, entered the pay as you go mobile number and then entered the PIN that was sent to the pay as you go number to confirm. Confirmed that I will pay for the linked changes going forward and then receive a message saying that need to go...

Sywatts by Explorer
  • 678 Views
  • 3 replies
  • 0 Helpful

Live chat

I have been trying to use the EE chat within the app and continuously freezes when I do so I am unable to access. There is no option when i log in on browser.