Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have 2 EE accounts. I have no problem logging in and viewing my bills, etc, but on the other I enter login name and password and get the following:'We’re working on itWe’re just getting things ready behind the scenes. Please wait a minute then refr...
Need get my payment I've payed
does the message us live chat on the EE app ever get past the loading symbols .. been stuck trying to get through for about 45 mins ,.
Logged into the EE site, tried to select the 'Track my order' but the page just keeps refreshing until it just shows 'Blocked'. After that I lose access from that and other browsers.I am able to log into the site using a VPN, although I avoid the ref...
Why is chat live not working hasn't been working for weeks now
Iv been with EE for about 3 weeks my app says this. I don’t even know what’s it’s trying to load ?
@James_B the issue is still occurring. When will it be fixed soon?
Is there any indication of when upgrading online will become an option again? It has been at least a year since we were able to do so.To reiterate: the upgrade links on both the app and the website (regardless of the browser) are not functional. As h...
