Cant login in to account

tonz1234
Explorer

Cant seem to login  to my account,tryed everywhere,mobile,desktop just keeps comming up with this error,anyone know what it isScreenshot_20240826_212930.jpg

4 REPLIES 4
Michael_D
EE Community Support Team

Hi @tonz1234.

Thanks for coming to the community.

I know how handy it is to be able to manage your account online.

Have you been able to login in the past or have you just joined us?

Michael

Yes I've been able to login in the past about 3/4 months ago,been with ee for about 4 years and past few months that's all I get when I try login in 

 

Tony

I'm having the same problem, been using the App for years, then this happens. No fix from EE.

 

Chris_S
EE Community Support Team

@tonz1234 Thanks for letting me know.

 

We have a very helpful page which gives more info on how to solve this issue, just click this link here   Chris S