EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

How long is ee app down for

Resolved! Second linked account not showing in manage numbers. Unable to upgrade

I have 2 sim cards that show on the main homepage (the account selector drop-down).I can see the bills etc. for the second account, but when I go into 'Plans and subscriptions'>Manage numbers only the first account shows.I tried the link mobile, but ...

Linking Mobile account with tv & broadband

EE have been trying to link my accounts since April 2024, unsuccessfully even though i have done all as requested and provided 2 email addresses that they can use. Why is this so difficult for a tech firm to do? its a simple request; when i open my...

Link device

Hi I was a bt customer, and have switched over to EE,What an absolute disaster I am so stressed I have been trying for at least 3 weeks even been into the store and computer says no all the time!i simply need to link my Device and having children the...

I need to report fone lost

Lost fone

Resolved! I like EE contract

The EE App and Website is telling me it's "BLOCKED" no other info.

Device agreement

Hi iv recently had an upgrade and every day i get a message from 150 saying iv got a new document agreement for my device, log in to view. But I can not find it anywhere, it’s driving me mad. Any ideas where I could find said document? Tia

search history

i was wondering if it was possible to see what people was downloading in the ee dashboard for example if i could see what my son was downloading or see the name of the file he was downloading

Phone colour

Hi, I am trying to upgrade my phone to a pixel 9 through the app and no matter what colour device I choose, when I go to checkout or my basket it shows the device in porcelain? I am worried that if I receive the wrong colour I wont be able to return ...