Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Trying to upgrade my phone but every time I click onto the browse the upgrade phones it goes back to the previous page and says cant log me in.
Hi, I have the same issue. I use £10 data packs and top up when i need it again, but due to this issue I can't. I don't know why it's randomly unlinked my SIM from my account, there must have been some kind of update since I last used it. Had this SI...
I must have linked my phone a long time ago when I used a different e mail address and the e mail service no longer exists. I now use a different e mail but when I try to link the phone it says I have already linked to this defunct e mail and I must ...
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Hello, I have moved my two lines away from EE that were linked on a family plan. Now I cannot see any previous bills so will not be able to see what the final bill will be.How do I get access restored?Ta
Ee updates at the worst time. Surely it would be best doing this in the middle of the night rather than when folk are looking to upgrade or make amendments to their account. Banks generally do updates after 1 or 2 am .
I couldn’t check my pay as you go data plan from my Registered EE apps , please kindly link my account
This App had to be the worst / useless app out there . You just can’t get any useful information . That’s my experience . For example finding out your data usage is impossible
Since a new update my bills and payments won't load and the my EE app had another update and still don't work and I can't link my EE Broadband. I uninstalled the app and reinstalled and cleared cache it still doesn't work.
