Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Has anyone else ever seen this web address before, especially the "spoof email " part? From the screen grab. It was from a web form button to "log in"It looks legit to me; since the first part has https and id.ee.co.uk, I could be wrong. Not sure why...
[Link removed for safety reasons] Is this website a scam or legit? Because I go to make the 1p payment and it gets stuck once I put in my card details it stays loading the 2 green balls, just keep going round and round? The link is connected to t...
Hi all I am trying to access my EE App and website to check bills and any upgrades etc but every part of website keeps showing a "blocked" page. I have cleared cache, cookies, history and it is happening on both my phone and website. How do I fix th...
I signed up with EE a few months ago by purchasing a SIM on the EE website. This entailed registering for an account on the website. I received the SIM, my previous phone number was ported over, I had contact with EE customer service several times ov...
All i wanted to do was check my bill! Complicated site to navigate, just full of peoples post and forum site etc. how can that be the first thing I see when I want to just sign into my account. Think I’ll look at another mobile provider!
I try to login to my account and all I get is "linked to another account " and when I try to get onto my profile "oops something went wrong try again later " I've tried numerous times to resolve the issues and the basic response is all fine at the...
I'm due an upgrade, go on the website and find the following offer. Phone with data = £29.14 instead of £59.14Below the upgrade it states price shown is for phone with airtime, not phone plus separate airtimeClick the offer and it £29.14 for the pho...
