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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Bad website cant log in or even log out all as per other postings
I have been struggling for over an hour to add my details so that I can see my accounts online but each time there is something not correct in red although it is!
I am trying to view my plan but are not able to get into it
Since October last year my online EE account has been unable to properly sign in, browse the store etc.I’ve raised this issue many times with EE and every time I get told ‘we’ll call you back in a week once our account team has had a look’. That neve...
I have just seen the new Two-factor authentication option. Once you turn it on you cant turn it off. I see from the description is that this is by SMS. Im very happy to see 2fa as an option. But to do so via SMS is just retrograde. As an easy option...
I presume this is new, just noticed this, not sure if I should attempt this? Has anyone else tried yet? Apparently, no going back allowed?Any more information about this from EE? Security-enable-2factor-authentication-Four-May-TwentyFour
Since the recent upgrade to the App, one of the four numbers on my account doesn’t appear in the list for data gifting. I tried it on the website and it worked. But the app ignores one of the numbers. I normally do this gifting operation every month....
I recently took out a new contract with EE for minutes data etc and a new phone and everyday since I have received a text saying there is a document for me to view in myee. I have searched everywhere on the app and on the desktop version and I can’t ...
You wrote this June last year and nothing has changed a year on. Utterly unacceptable
I receive gifted data and I used to be able to check my data usage on the EE app. I no longer seem able to do this and I have tried several times but it seems only the bill payer gets to see my usage. What am I doing wrong please?
