I have been having an issue accessing my EE account for months now.
The issue is that whenever I try to login I get an error letting me know that there is something wrong and to try again later.
After contacting support on multiple occasions I have been told that my account has been set up wrong and that is why I keep getting an error and that the tech team will need to reset/do something to my account to make it work. Unfortunately, no action had been taken and I don’t think it was logged on EE’s side as everyone I tried to contact support they keep telling me they will look into it.
They have tried switching the account to a different email on multiple occasions, changing passwords and etc and nothing has worked.
Did anyone have a similar issue and how did it get fixed? It slightly frustrating as I would love to be able to view my account info on the app or on browser but all I have access to is using text messages to see my phone bill.
