EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589569 Views
  • 0 replies
  • 12 Helpful

App

I can’t access my billing information on the EE app. Keeps saying there’s a problem and to try again later but this has been going on for weeks. Is anyone else having issues? I have an iPhone.

General iffiness of EE online

Hi there,Once the mobile broadband gets going it's great, but sorting out the top-up and setting up an add-on is a pain in the **bleep**.   It never works properly online.  It should also allow you to get the top-ups and the add-ons sorted out withou...

Senyoln by Visitor
  • 321 Views
  • 0 replies
  • 0 Helpful

Cannot link SIM

I have tried to link my pay as you go sim to the my EE app on my account but everytime it says it is already linked to another account. I do not remember linking it to another account. If I have and have just forgotten is there a way for me to know w...

Lost accounts

I logged in before, i could choose which account i could look at, My personal phone or my work phone. I cannot find my persona phone information. I have the work one, but want to upgrade the personal phone and information gone.HELP