Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 599758 Views
  • 0 replies
  • 12 Helpful

Resolved! App and web not working

I’ve been trying to login on the app and on the web for about a week to view my bills etc and can’t get access on any, anyone know why or what could be causing this.

Davidh133 by • Investigator
  • 706 Views
  • 4 replies
  • 2 Helpful

Resolved! No suitable plans

I am now eligible to upgrade, however, when I use the app or online it says “sorry there are not suitable plans available for this device right now” on each phone I click on. Why is this? What do I need to do? 

Becca86 by • Visitor
  • 2388 Views
  • 3 replies
  • 2 Helpful

Unable to purchase SIM only due to bugged credit check

Hi all, So I've been attempting to purchase a SIM only contract via the web store, but everytime I reach the credit check and put in any dates for date of employment/date joined bank/date moved in it will tell me my dates need to be after my birth da...

Dk92 by • Visitor
  • 4496 Views
  • 21 replies
  • 4 Helpful
Top Helpful authors
More