EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 594164 Views
  • 0 replies
  • 12 Helpful

Account

My mum is paying for my phone on her account, if I link the phone on my account will it mess up the billing? Is there a better way to see the details 

Storm8 by Visitor
  • 381 Views
  • 1 replies
  • 1 Helpful

Can’t manage my Broadband and TV online

Switched my BT broadband and TV 4 months ago, despite numerous calls to EE I can’t manage broadband or TV on either the website or the app.  Have been told it’s a BT to EE migration issue, but no sign of it being fixed.  Pretty poor, especially as I ...

oak2 by Visitor
  • 537 Views
  • 1 replies
  • 2 Helpful

Viewing broadband A/C on the app

EE still can't sort out my access via the website or app to view my broadband and TV bills, bills etc. All I get is it will be sorted in 3 days, two weeks later still no access.

Andye01 by Contributor
  • 468 Views
  • 1 replies
  • 1 Helpful

Worlds worst website

I've been trying to use this website for 2 years and still, i am met with "SORRY, YOU CAN'T ACCESS MY EE RIGHT NOW".   Never have i seen a company who tries so hard to remove their customers. It must be a ploy to force you to use the number so that y...

Fletch91 by Investigator
  • 395 Views
  • 1 replies
  • 0 Helpful