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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 604947 Views
  • 0 replies
  • 12 Helpful

My EE

Is anyone else struggling with getting their account up on the app? I

EE app

can anyone help me I was having an issue with the app so I removed it and then redownloaded but now when I put my email it won't let me press the next button so I can put my password in but let sign in just fine on my iPad 

UkzVortex98 by Established Contributor
  • 987 Views
  • 9 replies
  • 0 Helpful

Help no-one from EE will respond to me on phone or text

I have recently transferred my broadband and sim only family phones from BT to EE.   The broadband and phones are working fine, but on my account only the broadband shows up as something I have (also the charge is only for broadband, no mention of th...

chris614 by Investigator
  • 2060 Views
  • 9 replies
  • 2 Helpful

Keep getting redirect to "What are you looking for?

I was trying to look into getting a Samsung Tab S6, but I can't get past the deals page. I've logged in, every time I click "Get This Deal" it redirects me to the "What are you looking for?" page here https://shop.ee.co.uk/what-do-you-want-to-do-toda...

JordonP by Explorer
  • 782 Views
  • 3 replies
  • 0 Helpful

MyEE app not working/ unusably slow

For the past week I have been unable to use the MyEE app. It takes minutes to load each page and I have been unable to get the data gifting page, which is the one I need to load at all.I have rebooted my phone and tried at various times on both WiFi ...