EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 611420 Views
  • 0 replies
  • 12 Helpful

Resolved! Verification link won’t send to my email

When registering my ee account and linking my device which is just a sim, the verification link will not send to my email and I have checked junk mail and have tried this 20 times over and still can’t receive the emails so cannot get into my account....

alice2273 by Investigator
  • 1257 Views
  • 5 replies
  • 3 Helpful

Resolved! Data gifting unavailable

Is anyone else having data gifting problems this morning? I have plenty of data to gift but keep receiving an error message 

Eve0 by Visitor
  • 887 Views
  • 5 replies
  • 3 Helpful

Re: Unable to gift data

Yes. It says that it is unable show the phone’s data. I am trying to gift data to my dongle and receive the same message.

Barry286 by Investigator
  • 634 Views
  • 3 replies
  • 1 Helpful

Messages feature in app

I’ve been in the message us feature in the app now for 5 hours waiting on a response. 3 people have answered with “we are checking for you now” and never returned. The last person was 3 hours ago. 

League by Investigator
  • 570 Views
  • 3 replies
  • 2 Helpful

Blocked

Has anyone else had issues trying to access the ee site, i get the landing page then click on the link and it takes me to a page saying blocked