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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9085 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22957 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 487802 Views
  • 0 replies
  • 12 Helpful

hello

why is the program closed to me because I don't understand it

besi4 by Investigator
  • 280 Views
  • 3 replies
  • 0 Helpful

Online conversation

I am in the middle of an online chat with someone who is trying to solve my query and my EE has just gone down for maintenance? 

AinsleyL by Visitor
  • 256 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade

I upgraded my package to Sim only on the app to unlimited data. When/what appears on my app now when I gift data? How much can I gift? Also how long does the app take to update with my new sim only details?

GregM1D by Explorer
  • 260 Views
  • 1 replies
  • 0 Helpful