My EE app and website does not show billing

[ynot68b]

What is going on with the MY EE App or website. each time I go on an log in it never shows my bill I can navigate around the app no problem but I cant see my bills. It always shows a blank page. I have repeatedly uninstalled and reinstalled but with no avail.

[Steve752]

I'm having the same problem, trying to pay my bill and getting nowhere. 

[Dunc1961]

It's happening regally it's a crap website unless you want to upgrade that works 😮 

[Novatec]

Yep, same problem here. Cannot access the billing, but ready to sell you anything you want on "Shop"

Very frustrating EE

[Christopher_G]

Hi all.

Are you still having this problem this morning? I've been able to log into my personal account OK and check the bills. Could you try on a different device or browser if you're still having problems please?

Chris

[Steve752]

I can log in ok, problem is paying my bill. Tried on phone, iPad and laptop.

[Christopher_G]

Could you try this Fast Payment service please, @Steve752?

Chris

[Dunc1961]

After 3 hours of both trying and being on the EE messenger service I now have what I need from them.
This is a known problem with both the app and the website and EE say they are trying to fix it asap.
Hope this helps.

[decorUS]

It's a year later and I have the same problem on both of my business account. Their understanding of asap must be different to mine.

[dugaldc]

Same problem here - more than a year later.   Is it really that hard?