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Data add on issue on app!

MrB8
Investigator
Investigator

Hi 👋🏼 What’s happening with the add on section ? I’m trying to add data on and it keeps saying there’s an issue they are trying to resolve? How much longer? I need the unlimited for a month to run my business from and I’ve been down for two days now 😩 There’s no point in putting any package on as the data isn’t enough to last and is to expensive 💁🏽‍♀️ 

6 REPLIES 6
Leanne_T
EE Community Support Team

Hi there @MrB8 

Thanks for coming here. 

Can you access and purchase the data add on by visiting add-on.ee.co.uk

Speak soon 🙂

Leanne. 

Thank you Leanne_T I’ll give this a go 👍🏼

MrB8
Investigator
Investigator

There isn’t an option for unlimited 😔

Leanne_T
EE Community Support Team

Hi @MrB8 

If the data add-on is not showing, please give us a call and the team will get this looked into for you.

Leanne.

Palmerj173
Visitor

What number as going round in circles 

Alex_H
EE Community Support Team

Hi @Palmerj173,

Welcome to the EE Community 

You can call us on 150 from an EE mobile or 07953 966 150 from any phone.

Alex