Add-ons purchase error

[Harry92]

I can’t buy add-ons through my online ‘myee’ account, I just get this message. EE must aware of this problem as it’s been like this for days. I’m not interested in going round in circles giving all my details and trying different suggestions that don’t work. Just fix it.

[Christopher_G]

Hi @Harry92 

We're aware of a small number of customers experiencing this issue and have raised it with our support teams who are currently investigating this.

Chris

[Ac126]

Yeah I’m getting the same problem. Can add credit but not get data add on. Very frustrating and also tired of spending time contacting companies about things not working 

[Katie_B]

Hi @Ac126. 

Our support team is still looking into this, we hope to have an update soon. 

Katie

[Pineapple800]

Hi I am getting this problem as well thanks 

[Pineapple800]

Hi that’s the same as what I am getting, as well 

[XRaySpeX]

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

[Harry92]

Still the same problem. How has it still not been fixed? Absolutely useless.

[Colin80]

Having same problem. Think its deliberate so as  to purchase a  pack instead. If add ons not going to be available why not say so.

[Caroak33]

Lol page does not open