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Community Activity
Had to switch phone on contract due to ineligibility. No email's about it since.
Hi so I ordered an Samsung S25 ultra mint and due to a few complications it had to be switched to a Google Pixel 9a. The call where we switched it was on a Friday and it was finalised Saturday and I was told it'd arrive tomorrow but. I've not receive...
Acer Nitro 2 Year Game Pass
hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass. it's now 30th of April. I have tried every which way online on this laptop and phone to access the game pass. I have tried to ...
I have an inclusive ROW
I have an inclusive ROW -I have received the text saying Hi from EE welcome to Australia you are all set up to use your plan etc but I cannot make or receive calls.I can use data,I can send and receive texts, the phone signal is strong and I am conne...
Resolved! Cancel AppleTV+
Hello,I would like to cancel Apple TV+. Apple website does not allow cancellation. It says to cancel through EE. EE app does not show this as an option to cancel. Please help. Thanks
Better performance using a VPN rather than without
We have FTTP provided by Openreach and have had for a while. We both work from home. all traffic is fine, Teams etc, but during peak times we lose access to all social sites - "cannot connect to to server" etc.I have raised a complaint, and I'm askin...
Renewal date conflict.
My data allowance ran out today 6 May. Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why?
Account number: GB*******
Hi , I have paid my first broadband bill and a text was sent with a link to view my bill but I cant see it. I have been with EE mobile for over 20 years . So all I can see is my mobile bill. [Mod edit: removed personal details]
Why is the link to buy a data roaming pack broken?
I’m abroad and have been purchasing the 7 day data roaming pass for £25. I keep getting the texts including a link to buy another but the link takes me to a page that will not load. I’ve attempted searching for it separately on EE and those links are...
Apple One Via EE - Already Sub via Apple
I am looking at a doing a new 24 month SIM Full Works for iPhone plan, that includes Apple One (Apple TV, Apple Music etc) as a free inclusive extra). I already subscribe to Apple directly for Apple One and have built up an Apple TV history and watc...
Home security
Have been trying to purchase home security package from website, but each time it tells me I need a broadband or mobile account, I already have EE broadband
