28-09-2024 10:16 AM
Is anyone else having data gifting problems this morning? I have plenty of data to gift but keep receiving an error message
Solved! See the answer below or view the solution in context.
30-09-2024 10:09 AM
Hi @GiWong
Can you try and gift the data using your EE account online, does this work for you?
If not, please call us and the team will help you gift the data 🙂
Leanne.
28-09-2024 01:13 PM
Hey @Eve0.
Welcome to the community.
Are you trying to gift data via the app or My EE online?
What error message do you see when trying to gift data?
Debbie 🙂
29-09-2024 08:41 PM
I am experiencing the same problem. I can’t gift data to my hubby and he is now running out of data. After the app is updated, it sucks.
30-09-2024 10:05 AM
Morning @GiWong
I am sorry you are unable to gift data.
If you log into your EE account online, do you have the option to gift data?
Are the two devices on the same account that you want to gift data between?
Leanne 🙂
30-09-2024 10:08 AM
30-09-2024 10:09 AM
Hi @GiWong
Can you try and gift the data using your EE account online, does this work for you?
If not, please call us and the team will help you gift the data 🙂
Leanne.