App and Website account not working

[FrankDrebin]

The app or website wont allow me to look at any of my contract details or upgrade. I've had an account reset but it still doesn't work

[GrahamA11]

I am having the exact same issues but cannot seem to get hold of anyone to sort it 

[FrankDrebin]

Its a nightmare at the minute

[Katie_B]

Hello @FrankDrebin and @GrahamA11. 

Thanks for coming here. 

What happens when you try to process an upgrade?

Speak soon, 

Katie