App and Website account not working
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
28-08-2024 03:18 PM
The app or website wont allow me to look at any of my contract details or upgrade. I've had an account reset but it still doesn't work
3 REPLIES 3
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
28-08-2024 03:29 PM
I am having the exact same issues but cannot seem to get hold of anyone to sort it
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
28-08-2024 03:30 PM
Its a nightmare at the minute
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
28-08-2024 05:03 PM
Hello @FrankDrebin and @GrahamA11.
Thanks for coming here.
What happens when you try to process an upgrade?
Speak soon,
Katie

Related Content
- Am I unique in being unable to log in to my account? in EE app and website
- EE One - misleading discount? in Contracts & Billing
- Website and App still not working in EE app and website
- EE Mobile App 'Your Account is now closed' in EE app and website
- Unable to get to the Plusnet customer exclusive £60 a month deal in Offers & Add-ons