Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Pity they couldn’t deal with the problems being created for their existing LOYAL customers
I've received a text saying a bill is ready, checked the "manage" section on the app but it just shows all the things I can buy with no account & billing as said by the community? Is it something so simple I am being stupid ? TYIA
Hi. I've just moved over to EE from BT ff900 fttp. I wanted to get the 1.6Gbps package, that is available to my address. But i was told that that package was only available to new customers and that i would have to wait for until EE/BT send out a let...
i have had EE in the house now for 2 weeks and all is working great, till this morning that is, i was meant to work from home as i work in IT for the NHS, i connected my laptop up to the network via LAN and noting, tried wifi and put in the wifi key...
Could someone advise me how I switch off EE Landline Voice Messages? The 1571 system does not provide for switching it off.
I have had to input the landline phone contacts twice now - boring ! - because once the router was changed and the other time the router had to be reset - it seems all digital landline phone contacts are lost when this happens!!Is there any way the c...
We had your broadband and phone on 22 April. we bought Cyber security £5 per month. I phoned thousands of times but Nobody can tell me where i can download the cyber security software. you sent me the email and asked me to set up online account. but ...
When trying to check for my broadband contract end date I try going into broadband subscription on app and I get the you are not allowed to view this page message any help appreciated
Hi, I had an engineer come out to check my broadband as it was having issues, found there was nothing wrong although my speeds are drastically low. He suggests asking for a new router, how do I do this?
