Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've tried a couple of times today to Log onto my EMAIL won't work I've checked speed it was 0.5 or below
Hi All. Been an EE customer for ever. We had FTP installed and EE couldnt provide a service where we kept our phones, so we moved to BT. When i signed up, i told them i was using my own router and BT said the could accommodate this...Turns out they c...
Part way through dialling a number .... I get a continuous, dial?, tone.The number being dialled can be either a landline ( even 0800 ) or a mobile number, Incoming calls can be received.There is no P/T switch on the phone.Any guidance please?
What on earth is with ee hardware being absolute trash. Using same as BT cable /openreach but new router’s wifi is barely pushing 30mb while cable is solid 900-1100mb !? the package is 1gb switched from BT to EE just to change price to lower for same...
As an employee of BT, Do EE give discount for broadband packages I take out?
I am new to EE Broadband on a Fibre package which is rated at 36Mbps. The actual speed test is 20 Mbps against the average local speed for the area is 60 Mbps. Do I need to switch packages or could this be a technical issue?Any suggestions are welcom...
As in a title, my broadband hasn't been working since 2 pm yesterday. After two hours of waiting I texted EE and asked for Advisor. During video chat we have checked everything what was to check, router still was flashing with aqua light, so I've boo...
I bought a new contract about 4 or 5 days ago, a 24-month contract and after 1 year I will move to another house, can I move my internet? And if I can't move it, I made the contract 5 days ago, they said you can cancel it within 15 days, how do I can...
Hi We are with BT for broadband/tv/landline but its costing £72pm. If I switch to EE fibre broadband but don't have a landline or TV package included does this mean I can't record programmes? I like to skip the adverts which is what we do at present ...
