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Internet speed dropped

MLow1996
Investigator
Investigator

‎05-12-2024 05:45 PM

Hi, over the past two weeks my download speed has decreased by 35mb. I’m usually get 65mb but it’s suddenly dropped and nothing is making it go back to its normal speed. 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎05-12-2024 05:49 PM

Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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