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Will my internet speed get faster if Openreach upgrade my cables to full fibre

Aimi1
Visitor

I wanted to ask a question, when Openreach upgrades you're cables to full fibre ,will the internet on my router be faster and I did some research that ee automailly upgrades you're speed when full fibre cables are installed but my family using right now Fibre esstesinal 36 will ee upgrade my speed automcailly when Oprenreach upgrades the cables to Full fibre? 

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @Aimi1 ,

Welcome to the community,

It appears that you are on a legacy internet, so you would have to request an upgrade to a faster speed if you so wish..

You can check here:

https://ee.co.uk/broadband/fibre-broadband    and here :https://ee.co.uk/broadband/full-fibre

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Chris_B
EE Community Star
EE Community Star

@Aimi1   I think you’ll find that you have a guarantee that when fibre broadband is installed in your area, you can upgrade to this without charge, but obviously that might mean a new tariff and that could cost more.  You don’t get faster speeds and expect to pay the same cost as fibre essentials 36.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Aimi1 : OR won't upgrade your cables to Full Fibre unless you have ordered Full Fibre from some ISP. EE won't auto upgrade your existing FTTC plan to Full Fibre unless you ask them to. You would certainly have the option of faster speeds if you did go for Full Fibre.

Anyway do you know whether you can get Full Fibre in your area? What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP