Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
In June 2024 I entered into a contract with EE for TV, Landline and Broadband. I was satisfied that all my needs were met but then over a period of a month and due to problems with BT/Openreach installing a landline it went downhill. I ended up havin...
Is there still an outage at postcode’s SM1 area ?
Can anyone help? I've been trying to prohibit my son's Pc from accessing the internet (a wireless connection) between certain hours to try and ensure he goes to bed at a reasonable hour. I can't get the app to connect at all, so went into the router ...
Hello, Is anyone else experiencing EE App issues.In particular my groups are not loading which are affecting turn off times for my children in the schedules.Also I'm on the new WIFI 7 setup with 3 WiFi Pro devices and they keep saying no signal even ...
Hi all,I have an S2 Deco Network setup and working as a router. My hardline from my office is into the EE Router which is attached to the main Deco via Ethernet.The EE router is also currently in DHCP server mode as I didn't change that when I setup ...
Hi Since moving to digital landline , my handset wont allow me to use IVR systems , it tells me that digits are not recognisedAnyone any ideas how this can be rectified please ?thanks
Our village have been asked to sign up for a UK Gigabit voucher to offset the cost of gigabit-capable broadband installation at our addresses. Currently though I have an EE broadband which seems to serve my existing needs. Openreach say that they nee...
I am curious?Given that there appear to be supply issues that EE are having with the Smart Hub Pro, how is it that they are turning up on a certain auction site, with certain sellers having plenty to sell?
So i've been with BT for over 2 years using their Smart Hub 2, but recently have agreed to switch over to EE broadband as part of the deal.This is for 500mb fibre.I noticed that the package included the new Smart Hub Plus, but when I enquired about (...
Have just started to switch from sky Fibre to EE, Wanting to get devices set up ready for when it gets switched over in December. Due to Sky outages in my area recently, decided to pay the extra for the EE Smart Hybrid Connect however when I went to ...
