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Printer - DHCP not working anymore?

princeofegypt
Explorer

‎15-01-2025 10:28 PM - edited ‎15-01-2025 10:55 PM

I have a xerox workcentre 3335. out of the blue after connecting a an 5th wifi device the printer stopped working and is giving me an error asking me to input a static ip address.  The printer is showing in the bt hub but the ip address is showings 0.0.0.0

I even tried turning the new device off the new device (a smart plug) in case it was conflicting with the printer but it still the not work. On the printer itself I am now getting the error asking for a static ip address or a new setup.

Is there some known glitch?

0 Helpful
2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎15-01-2025 11:32 PM

@princeofegypt   interesting issue. Not sure what you mean by connecting to a 5th WiFi.

Have you tried a factory reset of the printer? Could it be it can only cope with a limited number of connections?

What router do you have? 

bigrob
Established Contributor
Established Contributor

‎19-01-2025 04:32 AM

If you can’t fix it with a restart, you may be able to set up a static IP for it on the EE router using the printer’s MAC address. You can find this on the Info page on your printer.

Then put that into your printer.

Have a look on YouTube and should find some videos similar to what I am suggesting.

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