Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just moved from BT to EE, router all set up and working but it does have some strange behaviours. Saving wifi settings seems to reset the whole router. Also on two occasions now, it has re-enabled 2.4Ghz when i have turned it off.Only really n...
Hi,Is there a trick to getting the Lan (Ethernet) ports to work on the smart hub? I just got fibre today, WiFi is good.The cables and the rest of it work when plugin into the virgin media router, so it isn't that. No lights on the connections, and ad...
I need a bill to send to a company but can't access any of it online. on the ee app it says please try later. I'm on day 4 and three phone calls later still no closer to seeing it online any ideas?
I moved house in February and have had nothing but issues with EE. They have billed me incorrectly several times which has been sorted but now I'm receiving emails and text messages about a £85 charge unless I return the kit. I have spoken to them on...
Took new contract out which included fibre and dig voice pay as you go landline. Order summary sent engineer booked in for yesterday 22nd. Installed fibre but my landline has been disconnected. Called BT/EE claimed payg landlines not put on order so ...
I'm quickly regretting switching to ee. Firstly the app doesn't work路...I switched to this company because they advertisd around ee 'game mode' wich appealed to me but my app won't conect to my router for myself to enjoy the benefits for what I want...
I would like to know the price of unlimited broadband per month
Hello, I have today transferred from BT to EE fibre, my router is all connected and the internet is working fine. My BT account is not showing on the app anymore so i'm assuming the connection has moved over. When i try and log in to the EE websit...
Router: Smart Hub Plus SH31BFirmware Version: r1.34.0-R-994210-PROD-83002App Version 1.13.1Anyone noticed the same thing on the "Check your Hub’s status", that "Downstream sync speed:" and "Upstream sync speed:" have disappeared from the router page,...
