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How do I switch from bt to EE

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Bhpheba
Visitor

‎14-01-2025 01:33 AM

I need advise on switching from BT ro Ee

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JimM11
Brilliant Contributor
Brilliant Contributor

‎14-01-2025 07:30 AM - edited ‎14-01-2025 07:36 AM

@Bhpheba If you are doing it all online, do so through your MyBT account, if you are doing it over the phone, try to get to the BT support CS side, and have them arrange your transfer from BT to EE. Will also post the help guide link below may help with the migration and there is a video also not sure if it's any good, but everything helps. Hope it all goes smooth for you!

Moving from BT to EE Broadband – First Bill Explained | Billing Help | EE

This 2nd link may help with the BT EE coming together, just look for the FAQ on the screen page.

BT and EE are coming together to give you more | Learn more about the relationship between EE and BT

 

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XRaySpeX
EE Community Star
EE Community Star

‎14-01-2025 01:40 AM

Do it thro' BT & you won't need to pay exit fees.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JimM11
Brilliant Contributor
Brilliant Contributor

‎14-01-2025 07:30 AM - edited ‎14-01-2025 07:36 AM

@Bhpheba If you are doing it all online, do so through your MyBT account, if you are doing it over the phone, try to get to the BT support CS side, and have them arrange your transfer from BT to EE. Will also post the help guide link below may help with the migration and there is a video also not sure if it's any good, but everything helps. Hope it all goes smooth for you!

Moving from BT to EE Broadband – First Bill Explained | Billing Help | EE

This 2nd link may help with the BT EE coming together, just look for the FAQ on the screen page.

BT and EE are coming together to give you more | Learn more about the relationship between EE and BT

 

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DL7274
Explorer
In response to JimM11

‎14-01-2025 09:51 PM

I wouldn't do that man, I did and my connection got tanked day one and hasn't gotten better after a router swap or a WIFI booster

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