Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44356 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85940 Views
  • 11 replies
  • 12 Helpful

Re: Replacing EE Smart Hub with DECO

I found your post when searching for "replacing EE smart hub with DECOToday I received a DECO X73-DSL which I thought would be a breeze to set up. Unfortunately not. I  currently have a G-fast connection in my house FTTC to the cabinet. When setting ...

New EE Broadband

I am attempting to move our one landline and broadband from BT to EE. We spoke to an advisor and have received a new modem and digital phones. I have plugged in the modem and get a signal. We have also had an email saying my first bill has been issue...

BruserB by Visitor
  • 408 Views
  • 2 replies
  • 1 Helpful

Using mesh wifi with EE

Hi folks. First time post on here - hoping I can get some help. I switched to EE fibre broadband in August last year. I have been having problems with signal in the house since I got it - which I think has been made worse by a new boiler  which was i...

benjih1 by Explorer
  • 5306 Views
  • 3 replies
  • 1 Helpful

Re: wifi problem

just add my EE broadband fitted yesterday 23/11/23 but cannot get wifi on my mobile phone as cannot use internet on phone.

Resolved! Smart Wifi

HiReceived my new booster today ready for my FTTH install tomorrow im currently still connected to the FTTC connection and i thought id set up my new booster can the aqua light in the middle be turned off as this will be going in my bedroom

Virus protection

I am currently getting conflicting information from EE. I have moved from BT to EE - and was told package was the same. Now being told have to pay £5 per month for virus protection.    Anyone any answer on this. 

AnnaMB by Visitor
  • 1993 Views
  • 2 replies
  • 1 Helpful