Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44165 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85490 Views
  • 11 replies
  • 12 Helpful

Helium Bobcat Miner

Hello,We recently moved to EE for broadband and i have had a bobcat helium miner for around 2 years working on the old talk talk network. When we installed the new router and started with EE, the miner continued to work for around 2 weeks. We then ha...

New lines outside house - can I upgrade wifi

I’ve recently had mail from Vodafone saying that my house now has access to full fibre broadband.  I’m currently on broadband plus giving me download speed of approx 48mbps. I recently seen technicians working on the telephone lines out back of my ho...

Wifi not working

Hi . I am having issues with my wifi, the circle on the device keeps flashing. Ive tried un plugging, resetting and switching on and off. Would anyone know what else i need to do please? Thanks

Internet keeps disconnecting

Getting rather fed up with EE broadband now. They take the money but do not provide the service. RIP OFF!I have been with EE for a number of years now with no problems but since switching to fibre it's 1 thing after another.  I'v had several engineer...

lez632 by Investigator
  • 1512 Views
  • 1 replies
  • 0 Helpful

Me bill..?

Totally n Totally fumin... I avnt rung ee yet ..I need 2 very soon.... ive just wen n checked me bill...... 廊廊 im speechless... how on earth廊廊廊 do dey xpect 2 pay nearly...wait 4 it...295 quid...**bleep**....sorry..unberlievable....  

Sc-66 by Explorer
  • 293 Views
  • 1 replies
  • 0 Helpful

Resolved! what offers

I am new customer, this was recommended by my dad who joined recently via BE provider,  is there any offers I can benefits as my dad where he buys the 20 gb pack of £9 ?thank you 

Allocate bandwidth to one device specifically

Hi all,I work from home and have my work pc connected to the modem via an ethernet router.There is also a TV connected to the modem via an ethernet cable.I would like to know if it is possible to allocate most of the bandwidth to the computer and les...

Zarro by Explorer
  • 1686 Views
  • 5 replies
  • 0 Helpful