Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have EE landline & fibre with the £13.70 call add on for inclusive overseas calling and anytime calls etc...I call USA and know there's a 60 minute call limit where I need to redial otherwise be charged. I've read the calls price booklet - am I...
Hi all. I have just moved from a Virgin Media connection to full fibre EE. I had my virgin router set to modem mode so I could use my own router which has VPN's set up to other sites. I can't find how to turn the EE Smart router to the same, any s...
My EE broadband speed keeps dropping buy almost 250%. The only reason is even know it's happened is because I go to download something and the download speed is very low. I then have to restart my router and usually it returns to normal until it drop...
A great experience at the Richmond store with Angelika at the end of Dec 2022. Very clear and helpful and got me organised with new home broadband. An asset to EE.Natalie
Unfortunately my bill wasn’t paid but it is now anyone know how long it takes to be put back on
tv smart and my tablet keeps stopping done everything but nothing works has something happened in Sheffield 13 area help.
Hello,I am new to EE, my line went active on 03/02/23.But I didn't get my router until today 04/02/23.I have set it up and the yellow light has been flashing now for over 4 hours and in the guide it says it only takes 3 minutes to turn aqua and conne...
hi my ont box has started buzzing in last few days thank you in advace
I have an elderly friend who pays her provider £57.00 a month for telephone (which she rarely uses) and television. She has no wifi and isn't at all interested in computers, notebooks or indeed anything along these lines. At the same time she would l...
