Woeful wifi 7 and gaming
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-01-2025 11:07 AM
Moved from BT and can't stand the app or inability to manage my own router.
I've got the WiFi 7 extenders too and they are flakey at best.
I'm having issues where I'm having to create firewall rules for my Xbox to get around the NAT issues but because it's connecting via an extender it doesn't get the static address assigned, even when connected ethernet.
What have people done to solve this? I'm constantly getting strict NAT issues and the WiFi pro extenders dropping
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-01-2025 11:23 AM
Hi @Willstauk
Which router do you have and which extenders.
Do you need to use the extenders with the new EE router.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-01-2025 11:35 AM
@Willstauk Have you not just put the BT Equipment back on the service.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-01-2025 10:34 PM
I have the new WiFi 7 pro hub and same extenders
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-01-2025 10:37 PM
I could do that and get slower WiFi speeds, increased latency and so on...., but that's not the point right? If they are going to up sell you onto the newest router and away from BT (never had an issue over 10yrs) then it should actually work. Already had an engineer out to replace one extender as confirmed faulty.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-01-2025 10:56 PM
@Willstauk Sorry just do not get it, your X-box is not even close to wi-fi 7, gigabyte Ethernet connected, and trying to get a smart wireless device to push that through to a pro router on a wireless backbone connection. Upsell is like selling sand to the Arabs, how and in what way were you connected before using the other older BT Equipment. At least whatever you had before was it working in a satisfactory condition for your gaming experience. Newer is not always better and introduces its own range of problems to be resolved.
What speed do you get through that combination. Both new and old if you do know.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-01-2025 08:44 AM - edited 19-01-2025 08:48 AM
Let me make it a bit clearer for you. My BT contract was up, they are ceasing providing Home broadband so I was pushed towards the EE switch. The upgrade to wifi 7, mobile contract benefits and other free add ons made the decision for me. Oh and I tried the WiFi plus kit first and the router was faulty as was the WiFi plus, so again it was suggested to go for the pro hub. The decision wasn't solely based on just my xbox but it appears to having the most difficulty, though there are still issues in that the WiFi propagation is not as good with the EE equipment, including the WiFi extenders. I have a need for those to provide full coverage of my house, the speeds I'm getting on device via WiFi is 800+ mb Vs 100mb on BT (500mb link) - so yeah I am getting near gigabit speeds, which the Xbox was achieving via the ethernet over WiFi backbone. Speed isn't the issue as such but latency, CGNAT and router firmware are thus so called EE built for gamers being nonsense. So, I could buy my own router and mesh system but why should I when that's a factored cost in the contract fee. I came on here looking for advice from those who are having the same problem (threads would suggest there are plenty of us) and to raise the issue to EE. If you don't have any helpful pointers then I suggest moving on....
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-01-2025 09:01 AM
There is no CGNAT on EE's fixed BB network, only on mobile.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-01-2025 11:05 AM
@Willstauk Hopefully one of those helpers come advise.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-01-2025 12:21 PM - edited 19-01-2025 12:22 PM
The internal Wi-Fi adapter in the Xbox is low spec and very slow anyway - it cant even run Wi-Fi 6 at full speed. Better to run a cable if you can as the Ethernet port is much faster or connect to the router directly on a 2.4 ghz band if you need more range.

- WiFi enhancer disappeared in Broadband & Landline
- PS Portal away from home in Gaming
- Help getting full 1.6gb from Asus router(2.5Gbps capable) EE hub shows 1676Mbps in Broadband & Landline
- EE won't let me connect the second broadband line in my house - **bleep**? in Broadband & Landline
- Upgrade from Standard HBB to Full Fibre in Broadband & Landline