Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello All,At the end of last year I agreed to have fibre broadband and home phone rather than the traditional copper. We live in rural Wales and my wife has dimentia, so in order to carry on working I need to have a reliable phone sevice, we have mob...
Hi,Openreach say FTTP is now available to order. I have confirmed this with some other broadband providers. However, EE say it is not available, both on their site and via a call to 150. Can I do anything to speed up the process and get them in sync,...
Hi Just switched from BT full fibre to EE full fibre home broadband I have a new account number but keep getting thrown out of the app and desktop version when I try and view it. I have tried setting up the app with the account number and then addin...
Switch from BT to ee broadband ,because we no long wanting a land line.But when we called ee and set up the broadband was told that we still had to say yes to keeping the land line which would bt £5 a month but Cancel it when my contract started h...
Bt contract was soon to expire.Had a call about changing to 24month EE broadband and telephone account.Changeove went without hitch. 1/2 the price of BT.The Norton protection is an 'extra' with EE at £5 a month. Norton are offering 2 year deal which ...
I have finally reached customer services after having spent an hour yesterday waiting for the phone to be answered.I am trying to change my broadband service from Full Fibre Gigabit essentials to Full Fibre 300 Essentials. I am about 6 days into my c...
Does EE offer a public ip (I thought BT does), is BT and EE the same company now? I am a bit confusing now. also if not IPv4, do you have IPv6 public ip?
I'm switching over to EE from Vodafone but forgot about my landline phone and porting over my number when going through ordering which has now been placed.So, what do I need to do to both add a landline and ensure I keep my existing number, I'm assum...
Can anyone instruct me how to port forward this number 9311 on my router.It's for a CIS EV charger that I can not connect to.Thanks
Here to ask if anyone has had the same situation!Like 2 months ago a man came to my door about changing to EE, my old bill with sky was like nearly £50 a month so was happy to change. He told me the max speeds for my place would be reached with the...
