Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have blocked dating websites and Twitter from being accessed by my wifi but I can still access Twitter? I’m just confused as to why that is
Hi, I have ADSL EE Brightbox router. I get about 6-8mbp download speeds. I'm on an out of contract old Home Select product. I don't think full fiber is available from EE in my area but wondering if I can get ADSL2+ with EE so that my download speeds...
Since transferring from BT fibre 900mb across to EE with the Wi-Fi 6 Smart Hub in April 2024 I've experienced sporadic/intermittent slow internet browsing and Microsoft O365 sharing/email searching/joining meetings etc.I've had the same symptoms on t...
Hi there. Just had my ee broadband. Everything set up fine but my bt wifi cordless phone won't connect automatically. Could someone help me how to do it. I tried but still wont work. Or is it really impossible to pair bt phone to ee hub? Thank you
So basically I started up a direct debit, and for some reason I'm being charged nearly 90 pounds, it turns out last month's wasn't taken and that is not my fault, EE can't and shouldn't think it's right trying to take all that money out of someone a...
As Email is unavoidable, how are Deaf people supposed to Contact EE Customer Services ?
Hi everyone,So far so good for me it's been very reliable so far I've got ps5 pro which has WiFi 7 and online gaming is smooth. I also have a Xperia 1 vi which also very fast on WiFi 7(1200mbps download on a smartphone ). The signal is very strong in...
My broadband has been up-and-down for days now, hours on end with no broadband, you can't speak to anybody and we need to work tomorrow.What the hell is going on EE sort it out... This is in the ashread surrey area
Hi, my services were activated on the 4th of November after moving over from Sky. Broadband is fine, I can call the landline from my EE mobile but any other networks you get a “sorry this number is not recognised”. I have called 17070 from the landli...
