Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43741 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84352 Views
  • 11 replies
  • 12 Helpful

New Super Fast Fibre, time to get full speed

Hi  all, today I had super fast fibre connect, the 1.6gb busy home package, it went live at around 16:30 or so. Running speed tests on both Fast.com and the Ookla app is showing an average of around 400/500mb on my iPhone and significantly less on my...

wifi extenders not showing up

my two wifi extenders appear to be connected - fixed aqua light - they were configured with ethernet connection. A network scan doesn't show them and they don't appear on the web page of the router. The app doesn't work I can't connect it to the netw...

EE Smart Hub + continuous drop out

Good evening, grateful for any advice etc on the following issuei have an EE smart hub+, since changing from BT last year. I have FTTC so it is the old copper connection to the hub.i have 4 Ethernet connections to this hub1 is computer ( Mac mini M1)...

Saintmatt by Investigator
  • 2601 Views
  • 39 replies
  • 3 Helpful

Broadband

EE broadband is always dropping out. The App is useless and all EE want to is sell things not making sure there system works properly and customer are satisfied. I can't test my speed fom the app without opening an EE I'd account. Absolutely rubbish ...

RB1965 by Explorer
  • 347 Views
  • 4 replies
  • 1 Helpful