EE Account Number

mick_naka
Explorer

Hi

Recently got moved over from BT to EE and only had 2 emails. One has my account number but only the last 3 digits and the rest is starred. 

I go to the help section and it says login and click Menu then select Account settings or something like that. However I don't see this anywhere. 

Any help to find it would be great. 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Which EE product/service do you have? Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
sinkinlow
Contributor
Contributor

I had the same problem. If you go into EE settings and look at your broadband bill there is an option to download it as a pdf. If you opt for that the account number can be seen at the top of the bill in pdf format.

Ahh

So I need to wait until I get my first bill. When I go to view bills ect there are none just now. 

 

I'll wait 

@sinkinlow : You can't read your bills until you've linked your BB to your EE a/c. You can't link your BB until you know its a/c no. You can't see your a/c no. until you've read your bills. Catch 22!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP