05-12-2024 02:09 PM - edited 05-12-2024 02:12 PM
Hi
Recently got moved over from BT to EE and only had 2 emails. One has my account number but only the last 3 digits and the rest is starred.
I go to the help section and it says login and click Menu then select Account settings or something like that. However I don't see this anywhere.
Any help to find it would be great.
05-12-2024 02:38 PM
Which EE product/service do you have? Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?
05-12-2024 03:09 PM
I had the same problem. If you go into EE settings and look at your broadband bill there is an option to download it as a pdf. If you opt for that the account number can be seen at the top of the bill in pdf format.
05-12-2024 03:20 PM
Ahh
So I need to wait until I get my first bill. When I go to view bills ect there are none just now.
I'll wait
05-12-2024 03:44 PM
@sinkinlow : You can't read your bills until you've linked your BB to your EE a/c. You can't link your BB until you know its a/c no. You can't see your a/c no. until you've read your bills. Catch 22!