Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44471 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 86212 Views
  • 11 replies
  • 12 Helpful

Smart Hybrid Connect question re functionality.

Hi,Just moved over to EE from BT and have received a Smart Hub Plus, a Smart WiFi plus and a smart Hybrid Connect.So far they all seem to work though I have yet to check  broadband access to my NAS.My question is about Hybrid Connect. I tested what h...

grantp2 by Investigator
  • 302 Views
  • 1 replies
  • 1 Helpful

Can’t add home broadband to MyEE

Well I’ve just gone through the process of trying to add my broadband account to the EE App and guess what - EE SUCKS!I got sent a code, entered it, got “Sorry, something’s gone wrong our end”, tried again, same message, tried adding via bank account...

KevinJ76 by Investigator
  • 3056 Views
  • 23 replies
  • 15 Helpful

Price

Does anyone else pay 48 pound a month or is it them ripping me off. 48 pound for just broadband seems a hell of alot

Kim882 by Investigator
  • 373 Views
  • 7 replies
  • 0 Helpful

App is rubbish

Just transferred from BT. Got all the new kit and trying to set it up. The app is terrible!  I had set up everything and they appeared in the app. Then next time I went in and I got a message to set up for first time and then got the wheel of death. ...

Lest44 by Investigator
  • 472 Views
  • 4 replies
  • 2 Helpful